Dispute and Report Debit Card Fraud:

  • If you suspect fraudulent activity or need a new debit card due to it being lost or stolen:

    Please call 623.580.6000 and select option 6.

  • Dispute or debit card support:

    For cardholder support, please call 623.580.6000 and press option 6.

  • Audio PIN change:

    To change your PIN, please dial 623.580.600 and select option 6. Debit cardholders will need to know their current PIN in order to change it.

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When can you expect your new debit card?
Once a new debt card has been ordered, expect your new card to arrive within 7-10 business days. Be sure to select a brand new personalized PIN to help keep your debit card safe!
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Our priority is keeping your information safe

Fighting fraud.

We are partners when it comes to fighting debit card fraud. Our priority is keeping your information safe. 

We use an array of risk management services, tools and resources to help ensure the safety of your debit card. Specifically, we monitor account activity, identify trends, work to reduce or restrict activity and reissue cards, when needed.

Have questions? Please contact us, we are always here to help!


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